Current and Future Clients/Partners are Welcome.
We recently built new Stratusphere environment (Hub/DB) and are seeing some issues. The User Inventory is set to Auto Register on CID call back, however, when looking in the Inventory there is nothing being populated. When looking at the Hub Administration, the Observed Users shows the correct number of customers (matches Horizon View and Physical Logons). When looking at User based metrics or reports, everything is showing as "No Logged in User". We did not have these issues with the 6.1.5 Hub/DB and we used the same settings....but we DID NOT import the data from the previous version due to inconsistencies in the data we wanted to start "clean".
What are we missing or is this an issue that others are seeing?